Frequently Asked Questions

Clue Design’s Frequently Asked Questions component provides a functional way to communicate with website users and help them help themselves. The FAQ feature is a valuable asset to any business by providing the customer with a chance to ask questions while reducing wasted incoming phone calls and time consuming repeated customer queries.

Managed through our Web Control, the FAQ component gives the administrator the ability to add catagories to the navigation and associate any number of questions to them. On the front-end site the questions are displayed first in short format (and then below in full) allowing the customer to easily jump to their question rather than having to scroll through all the support material to locate their issue.

Features 

• Post multiple Frequently Asked Questions
• Sort FAQ into Categories
• Link to external or internal URLS 
• Plus More…

Live Demos 

• www.heatseeker.com.au 
• www.tradingmadesimple.com.au

For more information about using Clue Design's Frequently Asked Questions to reduce administration and improve customer service, simply fill out an enquiry form.