Setting up an Email Program to Retreive your Email

To set up an email program such as Microsoft Outlook or Outlook express follow these steps:

For Microsoft Outlook:

  1. When you first open Microsoft Outlook the following window should appear. If it does not you can open it by going to Tools and clicking on E-mail Accounts... This is a wizard to assist users in setting up an email account. Select "Add a new e-mail account" and click on Next to proceed.
  2. Here click on "POP3" and then click on Next to proceed.
  3. Here you have to fill in several more details about your email account. In the "Your Name" input box type the name which you want people to see in the "From" field when they recieve message from you. In the "E-mail Address" and "User Name" input boxes type in the email address that you want to retrieve your emails from. In the "Password" input box type in the password associated with that email account. In the 2 input boxes beneath "Server Information" type in "mail.[yourdomain].com.au", ie. mail.something.com.au. You should probably tick "Remember password" because if you do not you will have to type in your password everytime you want to send and receive emails. Once this is done click on More Settings...
  4. When the new window appears click on the Outgoing Server tab at the top of the window, and then tick the box My outgoing server (SMTP) requires authentication, then click on OK.
  5. You will now be back at the previous window, click on Next to continue.
  6. Now your email account is set up, click on Finish to close the window.

For an overview of Microsoft Outlook click here.

For Outlook Express:

  1. If you are opening Outlook Express for the first time in your account you will see the following window open. If you accidently closed this window, or it did not appear, you can open it again by going to Tools  at the top of the screen, then going to Accounts... In this new window click on Add then click on Mail.  This is a wizard to help you set up your account. You should type your name into this box unless you want people to see another name when they recieve message from you. Once you are done, click next.
  2. Here you must type in the email address of the account that you wish the retrieve emails from. Once you are done, click next.
  3. On this screen make sure in the top drop-down box that "POP3" is selected. Then in the 2 following input boxes you have to type "mail.yourdomain.com.au". Be sure to replace "yourdomain" with the domain name of your website. Once you are done, click next.
  4. In the "Account name" input box you have to type in the email address of the email account that you wish the retreive your emails from. Then in the "Password" input box you have to type in the password for this email account. You should probably tick "Remember Password", if you do not you will have to type in your password everytime you try to send and recieve emails from Outlook Express. Once you are done, click next.
  5. Now click on Finish.
  6. Once the wizard closes you will need to go back to the Accounts window, depending on how you got into the wizard it may already be open. It can be accessed by going to Tools then Accounts...
  7. Here click on your e-mail account and then click on properties. Go to the Servers tab at the top of the window and then down the bottom you will have to tick the box that says My server requires authetication. Click on OK and then Close on the accounts window and you can now use Outlook Express to retrieve your emails.

If you have problems setting up the email program contact the Clue Design Support team for assistance.

For an overview of Outlook Express click here.

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