Sales Tracking & Analysis

Your requirements

You recognise that the only way your business can meet the demands of increasingly service-conscious consumers is to quickly acquire a modern system that brings together all your sales and marketing data. This system must also include the tools to transform your productivity, marketing performance and customer satisfaction ratings.

Your company has either outgrown your existing sales and customer management systems, or is expanding at such a pace that it will outgrow them in the near future.

Your people are using paper files, excel, handwritten notes or multiple legacy systems to maintain customer details and information about opportunities, sales and marketing campaigns.

Solution overview

The Sales Tracking Solution employs many of the advanced features of Mintox Adaptive e-Business Software. This gives it the versatility to be effective in businesses of any size and in any industry.

This solution has repeatedly and consistently proven its value by helping our clients become more efficient and profitable, improve customer relationships, and win and retain more business than ever before.

Once you start using this system, you will have an enormous competitive advantage over your competitors who continue to use old, inefficient and cumbersome internal processes.

We can supply the Sales Tracking Solution as a stand-alone system. This means you can seize the opportunities it presents whether or not you acquire other solutions from us.

Key capabilities and benefits

You only need to think about the power of using the web for marketing and e-commerce to understand the potential benefits of putting your internal systems and processes online. We have developed our Sales Tracking Solution to provide you with a streamlined and secure system that will lead to improved efficiency, lower costs and higher profits.

When you implement the Sales Tracking Solution with our other business web solutions, you can achieve a complete online communication framework that encompasses sales and marketing, customer relationships and related internal activities such as workflow and opportunity tracking.

One of the most noticeable characteristics of Sales Tracking Solution is how easily you can set it up. You will see immediate improvements in areas such as the accurate recording of customer details and transaction histories, identifying service bottlenecks and measuring your successes in converting opportunities to sales.

It will be easy to create customised workflows and track the status of every opportunity. This provides huge sales management benefits because you will be able to see what happens, and when, at every step from initial enquiry through to sale and delivery.

Your staff will become more responsive to the way they handle sales enquiries and orders. Because Clue Design Sales Tracking Solution is web-based, they will be able to use it wherever they are. Whether they are in the office, in the field, or even in another country they will all have the same up-to-the-minute facts and figures at their fingertips. If you wish, you will be able to restrict their access to certain types of information according to their role or the group in which they work.

Your system will have a full range of features including the ability to associate multiple contacts within one customer organisation, store multiple addresses such as branch office locations, show the relationships between parent and subsidiary companies and track individual responses to campaigns.

You will also be able to analyse your results within customer groups that you can define by any type of attribute such as size, location or industry category. The system gives you complete flexibility in the way you set up these options, and you can always modify your settings in the future if the characteristics of your customers change.