e-Business - e-Commerce

e-Commerce is basically short for electronic commerce, and is the process of buying and selling on-line and receiving payments for goods or services on-line.

With an e-Commerce website your business is open 24-7, allowing you to constantly sell your products, wherever you are. It enables you to work from home and capture a global market and, ultimately, allows you to open sales doors you never thought you could open and increase the size of the marketplace you deliver your product to.

Clue Design develops solutions that drive sales, complement your retail premises and integrate seamlessly with your existing technology, infrastructure and business logic.

Some of the services available include: membership system; invoice payment systems; shopping cart systems; secure payment gateways; and online inventory capabilities.

We also have a diverse range of web marketing services to compliment any e-Commerce system we develop, to drive traffic to your website and create brand awareness.

e-Commerce systems can be as simple as letting your customers pay for an invoice online.

If you are wishing to develop or increase your business capacity for e-Commerce, Clue Design can consult with you and inform you of all the possible options suitable for your business and then help you implement the most suitable solution.

There are two main areas that make up the e-Commerce component of your business.

• Online shopping, e.g. an order form, booking form or shopping cart system that allows potential customers to select a product or service and purchase securely on-line 
• Ensuring that customer information, orders and payments are securely transmitted from customer to merchant. e.g. a real-time internet payment gateway or product which securely transmits order details to you.

Payment Options

There are two ways your business can receive credit-card payments for your goods and services on-line:

Real-time Credit Card payment gateway:
This system is slightly more expensive than Batch Processing, Real-time means that the funds are instantly transferred into your merchant account.

Real-time reduces administration costs because there is no need to manually process the credit card details. All processing is completed, securely, in real-time via the website, which contacts your customers bank to check for available funds and once it has verified that funds are available it transfers the funds directly into your account.

Read more about our Real-time Credit Card Payment Gateway.

Batch Processing
Much simpler and less costly to set-up, this solution involves collecting customers’ credit card payment information and orders in a secure environment, however Batch Processing isn’t instant and doesn’t instantly withdraw funds from your customers credit card and place them in your bank account.

Client credit card details are securely transmitted to you and then you have to manually process the details via an existing merchant facility (e.g. an EFTPOS machine or credit card swiper)

Batch Processing is cheaper because it does not incur on-going transaction fees - other than what your bank charges you when you process the credit card.

More security is required with Batch Processing because credit card details are stored for a short time while the transaction is processed.